Shipping policy

Shipping Information

  • Processing Time:
    Orders are typically shipped the next business day after placement.

  • Destinations:
    Ships throughout Europe from our Ireland warehouse.

  • Carriers:
    We partner with major companies like: GLS, UPS, FedEx, DHL, USPS, and more for fast, reliable delivery.

  • Free Shipping:
    Available exclusively for subscription orders.

  • Delivery Times:
    Europe: Up to 8-10 business days (or less)
  • •Australia: Up to 10 business days (or less)
  • Tracking:
    Tracking details are emailed to you once your order is sent.

  • Shipping Costs & VAT:
    Shipping fees are calculated based on your location and the rates provided by our partners. These fees are subject to VAT and are included in the total tax.

  • Managed by 3PL:
    Our trusted logistics partner ensures efficient handling and delivery.

  • Support:
    If you encounter any issues, please contact our support team for assistance: thepetsolutioncontact@gmail.com

Thank you for shopping with us!